Let a team of experts support you throughout the project, from start to finish
Prosys staff are available to conduct assistance assignments.
A genuine asset, providing unrivalled expertise and quality of support, our support team contributes every day to the added value of Prosys’ offer.
Located at Prosys’ head office in Antony, just outside Paris, the support team discusses issues regularly internally, passing on your suggestions for improvements to the relevant departments.
Understanding your needs and being able to respond quickly and appropriately so that you can focus on your job – these are our targets in providing you with support on a day-to-day basis.
Data migrationMigration from a file server or the company’s EDM solution
Assistance during ramp-upAssistance during the first few months of using the solution
Delegated administrationOn-site or remote delegated administration
Expert and Administrator supportSupport with use and administration of the solution
What our customers say about support
Your approach is responsive and efficient, and that's always highly appreciated!
François OLLIVON, Design Office Engineer, SETEC Group
Do not hesitate to contact us for any questions about our services