SERVICES
To accompany the Mezzoteam set up, Prosys also offers the following services:
System Integration
Integration of different information system ‘bricks’ adds creative value in a business: manual input is avoided, data cohesion and reference uniqueness is guaranteed along the chain; and the resulting indicators give a global view of all processes.
Prosys offers its customers a complete package that meets 2 types of needs:
• the integration of Prosys solutions with other information systems of its customers, (ERP, data bases, transversal document management, business intelligence, etc.),
• the implementation of specific projects in heterogeneous environments, (document management, GIS, CMMS, databases, reporting, etc.).
Project Management
The experience acquired by Prosys in project management is an essential part of the value that it brings to customers. Prosys provides its customers with project managers, consultants and experts in order to implement solutions successfully.
Solution Training
Prosys offers a full training programme, (user, administrator, etc.) for operating its solutions.
These courses can take place off-site or in-house
Accreditation reference: 11 92 11323 92
Support
The ‘Prosys HelpDesk’ support is accessible via email: support@prosys.fr or by submitting your request to the dedicated website: http://helpdesk.prosys.fr.
Reporting
Mezzoteam offers a reporting service. This provides reports on activities and a panel of relevant indicators adapted to each individual project or client for tracking operations, documents and processes.